Privacy Policy
Introduction
This Privacy Policy describes the policies of École Carrousel Linguistique, 2-339 Hippodrome, Québec, Canada (hereinafter: “Carrousel Linguistique”, “Carrousel”, “we” “our” or “us”) on the collection, use and disclosure of your information that we collect when you use our website (https://carrousellinguistique.com).
The proper handling of personal data is extremely important to us. We therefore take great care when processing and protecting your personal data. This is done in accordance with provisions set out in the applicable privacy laws (including the General Data Protection Regulation).
The Policy also explains how we collect information, use it, disclose it to third parties, and protect it, as well as how you can opt out of various communication channels relating to your information.
Please read this Policy carefully. By using Carrousel’s website, you consent to our collection and use of information about you in accordance with this Policy. We may change this Policy by occasionally posting an updated version of it on this page. If we decide that it is appropriate, we may also post a notice of the update on our home page. By continuing to use our website after we have posted any changes, you agree to the terms of the updated Policy. If you do not agree to this Policy, please do not use Carrousel Linguistique’s services.
What Types of Personal Informational Do We Collect
The information we collect about you depends on the Carrousel Linguistique services you use, how you use them, and the information you provide to us. We collect information in the following ways:
a) Information you choose to give us
We collect the personal information you choose to directly share with us. This is information that you provide when you subscribe to our emails, submit any of our online forms or book an assessment.
The information we collect includes:
- Contact information: titles, names, email addresses and mobile phone numbers.
- Other information that you provide to us: this is information such as the messages and content you include in your communications with us.
b) Information we collect automatically
We collect or generate certain information about your use of our website (such as user activity data, analytics event data, and clickstream data) for data analytics and to help us measure traffic and usage trends through the use of cookies and similar technologies. Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser.
For more information on how we use cookies and other technologies and how you can control them, please read our Cookie Policy.
c) Information we collect from other sources
We may obtain information about you from third-party sources, such as public sources, social media platforms (like Facebook, Instagram, LinkedIn, Twitter and other platforms) and third-party data providers and information services.
How We Use Your Information
We use your information in various ways, depending on the information, which may be for the following purposes:
- Providing you our services: We use the information that you directly give us to access our website, allowing you to access courses, or operating and maintaining our services.
- Remembering account details: We also use information we collect about you automatically to remember information about you so that you will not have to re-enter it during your visit or the next time you visit the site.
- To communicate with you via email: We use your information to send details about upcoming meetings, courses, events, activities, blog posts and other opportunities. We contact you about any transactions conducted through our website, or update you about our terms and policies.
- For analytics: We use your data to monitor activity, content and other related information to assess marketing campaigns, programmes and trends. This includes metrics such as total number of visitors, traffic, and demographic patterns.
- For legal and compliance purposes, including to enforce our terms and policies and protect our legal rights.
Sharing Your Information
We share your information with third-party service providers for the purpose of providing and operating our services to you, to facilitate Carrousel Linguistique’s legitimate interests or if you consent. We will only be provided with access to your information as is reasonably necessary for the purpose that Carrousel Linguistique has engaged the service provider. Some of the third parties with whom we may share your personal information are service providers who assist Carrousel Linguistique with functions such as:
- Billing
- Email services
- Hosting and storage
- Data analytics
- Security
- Marketing services
- Delivery of products and services
- Language services
If we share personal information, we require that the recipients handle personal information in compliance with this Privacy Policy and our confidentiality and security requirements.
Protecting Your Data
Carrousel Linguistique takes care in the collection, storage and processing of all user data that is entrusted to us. We use technical, physical, and administrative measures intended to protect all personal information that we process. These measures are at a level of security that is appropriate to the risk of processing information. Carrousel Linguistique cannot, however, fully eliminate security risks associated with the processing of personal information. If we become aware of a breach that affects the security of your personal information, we will provide you with notice as required by applicable law.
Data Retention
We retain your Personal Data for as long as required to satisfy the purpose for which they were collected and used (for example, for the time necessary for us to provide you with customer service, answer queries or resolve technical problems), unless a longer period is necessary for our legal obligations or to defend a legal claim. We will delete or de-identify information when it is no longer needed to fulfil these purposes unless a longer retention period is required to comply with applicable laws. There may be technical or other operational reasons where we are unable to fully delete or de-identify your information. Where this is the case, we will take reasonable measures to prevent further processing your information.
Your Rights
You have the following rights with regard to our processing of your Personal Data:
- Right of access to, or copy of, your information
- Right to rectification of your information
- Right to withdraw consent
- Right to deletion of your information
- Right to transfer of your information to a third party
- Restriction or objection to certain uses of your information
You can exercise the rights listed above at any time by emailing oceane@carrousellinguistique.com
Links to Other Sites
Carrousel Linguistique’s website may contain links to other sites, products, and services that are external and not owned or controlled by us. We are not responsible for the privacy practices employed by, or content provided by, such other sites, products, and services. We encourage you to be aware when you leave our website you should review the privacy policies of any third-party websites or services, as you will be subject to their policies, rules, and terms.
Changes to the Policy
We may change this Policy at any time. Changes will be effective immediately upon posting. Please check this Policy regularly to ensure that you are aware of any changes. If a fundamental change to the nature of the use of your personal data is involved or if the change is in any other manner relevant to you, we will ensure that information is provided to you well in advance of the change actually taking effect.
Your visit to Carrousel Linguistique’s website after changes to this Policy have been made means you have accepted the changes. If you do not agree with the changes, immediately stop visiting or using Carrousel Linguistique.
Contact Us
If you have any queries about this Privacy Policy or our handling of your Personal Data in general, please email us at oceane@carrousellinguistique.com
Last updated on 30th November 2023